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Can I request a business associate agreement here?

Yes. Choose Security or BAA as the topic. A business associate agreement is available. [VERIFY PLAN SCOPE]

Should I include details about a patient or a case?

No. Please don't include health information about you or anyone else. Describe the website, page or tool instead.

Where can I read about how the platform handles data?

The security page explains where PHI stops and how the business associate agreement works.